Everyday custome who breaks the glass for this model usually ask us if we offer blackberry z10 repair and everyone wants to know where are we located and how long does it take to replace the complete lcd with glass and if you are just thinking that if you should spend money to get this fixed or wait for your hardware upgrade which will also get your refurb phone because it looks brand new in the box but inside the mother board always refurb and it has been already returned from some customer which you will be getting once its refurb and courier will deliver it to you at your door. please not to worry about the upgrade just get yours fix on the spot at 4166400333.